LEGAL REFERENCE

olx100 Par Aapki Nikaat Hifazat Mein Hai

Aap jo personal information dete hain, us par hum poori tawajjoh dete hain. Yeh privacy policy samjhata hai ke hum aapka data kaisa collect karte hain, use kaun...

Data encryption aur securityTransparent collection practicesAapka control, aapka choicePakistan-compliant standardsRegular security audits
olx100 olx100 Par Aapki Nikaat Hifazat Mein Hai

Hum Kaun Sa Data Collect Karte Hain

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

RAABTARI RAASTAY

Aapke Privacy Savaal Ke Liye Hum Yahan Hain

Team online

Privacy Email Support

Agar aapko apna data dekna hai, delete karna hai, ya koi privacy concern hai, toh [email protected] par email karo. Hum 7 din mein jawab denge.

Account Security Team

Agar aapka account compromise hua ya koi security issue hai, [email protected] par turant likho. Hum 24 ghante mein respond karenge aur aapka account secure karne mein madad dengay.

Feedback aur Complaints

Agar hum privacy niti ka koi hissa theek se nahi follow kar rahe, toh [email protected] par likhiye. Aapka complaint investigate hoga aur resolution batayi jayegi.

BHAROSA KI NISHANIYAN

Kyun Aapka Data Hum Ke Paas Mehfooz Hai

Encryption aur SSL

Sab kuch jo aap bhejte ho—password, payment details, address—wo SSL encryption ke zariye encrypted hota hai. Intercept karna mumkin nahi.

Access Control Limits

Sirf authorized staff ko aapka personal data dekne ka access hai. Kisiyon ko phone par password nahi poochenge, kisiyon ko...

Regular Security Tests

Hum quarterly penetration testing aur vulnerability scans karate hain taake koi loophole chhote hue catch ho jaye.

Data Retention Policy

Account close hone ke baad, hum tax aur legal records ke liye 7 saal rakhte hain. Baaki sab data turant...

Pakistan Laws Compliance

Humara niti Pakistan ke PECA (Prevention of Electronic Crimes Act) aur data protection guidance ke anusaar likha hua hai.

Incident Response Plan

Agar koi data breach hote—jo rare hai—toh hum 48 ghante mein affected users ko notify karenge aur regulator ko report...

Hamara Privacy Approach Kya Alag Karte Hai

Sirf Zaroori Data
Hum sirf wo data lenge jo account operation aur security ke liye zaroori hai. Koi extras jaise social media ID ya browsing history nahi lenge.
Local Payment Clarity
JazzCash, Easypaisa, SadaPay aur Raast transactions ke privacy terms hum clear karte hain. Aapko pata chalega ki unka data kaha jayega.
No Behavioral Ads
Aapke gaming choices ko apne retargeting ads dene ke liye nahi use karenge. Email noti sirf account updates ke liye honge.
Withdrawal Verification Transparent
Bank verification jab hote hain, wo verify process explain karenge. Aapke photo ID scan ya address proof kya karega, wo pehle se batayenge.
Cookie Preferences
Lazmi cookies hain (login, security), lekin marketing cookies optional hain. Aap preferences page se analytics cookies off kar sakte ho.
Annual Privacy Report
Saal mein ek baar hum publish karenge ke kitne data access requests aaye aur government ko kya data de.
User Data Download
Kisi bhi waqt aap apne poore data ka export demand kar sakte ho—account history, transactions, preferences—CSV format mein.

Privacy Feature Jo Aapke Account Ko Behtar Banana Hai

Two-Factor Authentication

Aapka account OTP aur password dono se protected hai. Koi bina OTP ke login nahi kar sakta, chahe password leak ho jaye.

Session Timeout Security

Agar aap 30 minute inactive rahe, toh automatically logout ho jayenge. Shared devices par kisi ko aapka account use nahi kar payega.

Login Activity Log

Account settings mein aap dekh sakte ho ke kaha se aur kaun se device se login hua. Suspicious entry dikhte ho toh immediately change karo.

Payment Verification SMS

Har withdrawal se pehle aapke registered phone par OTP jayega. Sirf aap hi confirm kar sakte ho ke paise nikalna hai.

IP Whitelisting Option

Agar chahiye toh 'known devices only' setting rakho. Tab sirf un devices se login ho jayega jo pehle se add kiye ho.

Data Deletion Request

Account close karte waqt, aap request kar sakte ho ke aapka data jaldi delete ho jaye—legal period ke baad bhi.

Privacy Policy Ke Baare Mein Aapke Sawaal

Nahi, sirf jahan Pakistan ka qanoon maandata hai—court order, tax authority, banking regulator. Aur wo cases kum hain. Marketing ke liye kabhi nahi denge. Payment gateways (JazzCash, Easypaisa) ko sirf transaction ke liye data de sakte hain, aur wo apni privacy policy follow karte hain.

Cookies chote files hain jo browser mein save hote hain taake aapko bar bar login na karna pade. Hum analytical cookies use karte hain—kaun se pages popular hain—aur security cookies jo CSRF attacks rok sakte hain. Aap settings mein unhe manage kar sakte ho.

Immediately aapko notify karenge aur emergency password reset link send karenge. Agar paise withdraw hue ho toh transaction reverse ko request karenge bank se. Apne account activity log check kariyega aur suspicious device remove kariye.

Haan. ID ke photos encrypted folder mein rakhe hote hain, sirf verification team dekh sakta hai. Jaise hi verification complete, photos delete kar diye jate hain. Bank ke paas nahi jate.

Immediately jo optional data hai wo delete hota hai. Transactions aur account history 7 saal tax compliance ke liye rakhe hote hain. Us ke baad delete hota hai. Agar jaldi delete karna ho, privacy team se request kar do.

[email protected] par email likho. Complaint log karenge aur investigation karayenge. Agar valid issue hai toh hum action lenge aur aapko notify karenge. Agar satisfied nahi, toh Pakistan ke data protection authority ko escalate kar sakte ho.

Haan, major changes ke liye hum 30 din pehle notify karenge. Minor technical updates immediate ho sakte hain. Jab naya version live ho, date aur version number show karenge. Aap anytime old policy versions dekh sakte ho.